Depending on your presenting complaint, our reception team will be able to guide you to book the correct clinician for your injury. Rest-assured you will be in excellent hands regardless of who deals with your case. Should your clinician feel you are better suited to another clinician, or your treatment plan be multi-disciplinary in nature, your clinician we guide and refer you accordingly via our seamless unique interreferral pathway system between our esteemed clinicians.

Chiropractic is very hands-on.  It literally translates from latin to “to practice by hand”.  Chiropractors are renowned for their spinal and nervous system knowledge but can treat most areas of the musculoskeletal system.  They are trained for 4 or 5 years at Masters level and can now compliment Physiotherapists via soft tissue treatments as well as their famous spinal adjustments or “clicking joints” to relieve your pain.

Physiotherapists focus on how their patient moves and their muscular and movement imbalances which may predispose people to injuries or dysfunction.  They will then rectify these faulty movement patterns/injuries by prescribing exercises to strengthen up weak muscles and stretch tight ones.  They also focus on soft tissue treatments to compliment these exercises.  The are trained rigorously for 3 to 5 years depending on what level they wish to achieve, whether it be bachelors or masters level respectively.

When the joint is stretched during a chiropractic adjustment, the pocket of air within the joint that may be reducing your joint range of motion and putting pressure on local nerves gets stretched too causing this air pocket to burst and be pushed out of the joint – causing a small popping sound.  This is usually painless and can drastically improve spinal movement and reduce pain around the area.  Chiropractors use these adjustments along with adjunctive therapies like soft tissue release, massage, stretching, dry-needling and IASTM.

Yes, we take every major credit/debit card including American Express via our IZettle payment system.

Yes, there is free parking at both of our clinic locations.  At Sarisbury Green, we have 6 sapces on the clinic driveway and 7 2 hour free slots immediately out the front of the clinic. At West End, as you turn into the clinic and pass between Clarke Mews Estate Agents and New Chapel Car Garage, The Dental Health Practice/Watt Health will be on your right. Just beyond the clinic building there is a blue/grey fenced area – this is the clinic parking.  There is also parking along side of the building. 

Only at Sarisbury Green, where our clinic has ground floor treatment rooms and disabled parking. At our West End location, the clinic building itself has very easy access for push chairs and wheelchairs via a ramp into reception.  However, the clinic room is based upstairs and the building does not currently have a lift/chairlift. 

Usually treatment feels like it is working the right area – but it rarely an “ouchy” sort of pain.  A certain amount of discomfort may be felt when working on an injured area but this is normal and to be expected.  Of course, everyone’s pain thresholds are different – so what someone may perceive as a walk in the park, someone else may find sore.  On the whole, the treatment experience is bearable and if you have any concerns during the sessions, or in between sessions, then please do not hesitate to voice them.  After sessions it is normal to feel some post-treatment soreness too – like you’ve had a good workout or a little bruised.  This is normal and part of the healing process.

Please, if possible, wear flexible clothing such as gym clothes (tracksuit, leggings, shorts, sports tshirt and trainers) particularly for Physiotherapy, Sports Rehab and Pilates sessions.  If you have to come straight from work then please pack some appropriate clothing with you for these sessions.  For Chiropractic, Massage, Needling, Cupping or Shockwave this isn’t as important but still recommended.  We have treatment gowns for these sessions if needed to respect dignity and privacy.

Of course, the more the merrier!  In fact, it is sometimes better as some information given to you may have been missed as there is always a lot to take on – so sometimes two pairs of ears are better than one!  It is also essential that children under the age of 16 are chaperoned by a parent and appropriate consent is signed and approved.

Yes, we treat children of all ages from 1 day old onwards! Our chiropractors are trained in advanced Chiropractic paediatrics and Nick & Ellie have taken extra paediatric courses to learn the gentle and very effective techniques to help after birth trauma, in-womb restraints, plagiocephaly (cranial defomities), and to help reduce the symptoms of colic and improve sleep! Spinal pain is a very overlooked reason for the unsettled infant, so getting this looked and assessed is vital! Our physios can help with all aspects of injury recovery in children from sports injuries to traumas, we’ve got your little one covered

Yes, you can.  Chiropractic, Physiotherapy and Pilates are particularly effective during pregnancy.  Pilates is safe up to full term.  With Chiropractic and Physiotherapy, treatment is recommended up to 36 weeks.  These modalities can really help your muscles and joints during the amazing time that is pregnancy. Also, beyond the birth of child it can help your musculoskeletal system readapt and get back to normal.  Steph takes antenatal and post-natal Pilates sessions, which have been proven to really help your body stay in good shape before and after child birth.